FAQ

Find anything you want to know about our Galactic range of Moon & Galaxy Lamps.
What is a Moon Lamp?
It is a moon light that looks like a miniature Moon. It is created by 3D printing technology and layer by layer stacking to bring the real appearance of the moon. The realistic design is achieved by using the latest satellite images from NASA. Our lamps are designed in such a way it exactly depicts the shape, texture and looks of the moon.
Whats the difference between your 3D Moon Lamp and others?
Our 3D Moon Lamps are manufactured to exacting standards and feature - safety battery's, non toxic Eco friendly construction, stacked layered 3D printing and local Australian warranty from 12 months to 5 Year's available.
Why Use a Moon Lamp?
Our 3D Moon Lamps work as accent lighting, mood lighting and are very popular night lights for children across the world. The warm and subtle moon light emitted by our 3D Moon Lamp creates a truly magical atmosphere which is relaxing and peaceful.
What Other Products Do You Offer?
3D Moon Lamp currently manufactures Galaxy Lamps & Projectors as well Space Lamps- Saturn/Jupiter, Star Projectors & Hand Carved Himalayan Salt Lamps. Buy the original and the best from the specialists.
How long does shipping take?
We generally ship standard free shipping orders in 48-72 hours. Standard Australia Post delivery is 3-7 business days for most locations. If you need it in a hurry we offer express post (charges apply) express delivery is approxmatley 1-3 business days for most metro locations.

For International orders please see our shipping policy delivery times.
Do you offer a warranty or guarantee?
We stand our products at 3D Moon Lamp, and each handcrafted Moon Lamp is backed by a 1-year warranty for your piece of mind, we offer an extended warranty up to 5 years at checkout.
What forms of payment do you accept?
3D Moon Lamp currently accepts the following types of payment, Visa Mastercard Amex, PayPal & Google Pay.